PROLETE PRIVACY POLICY

Last updated: 9 August 2023

In this Privacy Policy references to "Prolete", "we", "us" and "our" means Prolete Sports Pty Limited (ABN) 13 667 108 572.

This Privacy Policy explains how Prolete collects and handles your personal information when you visit our websites, download and use our app or otherwise interact and engage with us in relation to our services.

1. What personal information do we collect?

We collect personal information which may include:

• your contact details, including your name, gender, date of birth, email address and phone numbers;
• details of the sporting club you play for and your age, height and weight; and
• information collected using cookies, such as when you visit our website and interact with our content.

Without certain personal information we may not be able to provide our services to you.

2. How do we collect the information?

We may collect personal information as follows:

• directly from individuals (for example, where you sign up for an account);
• through our website, apps and social media; and
• any party authorised to act on your behalf.

3. How is personal information used and stored?

The personal information that we collect is generally used to:

• provide services to you;
• provide you with personalised customer support, technical support and troubleshooting and to otherwise manage your account;
• improve our products through internal review, verification and analysis;
• contact you and respond to any communications you may have sent to us;
• for marketing purposes, such as sending you information about products that may interest you (in the event you do not wish to receive such communications, you can opt-out by contacting us at the details below or through any opt-out mechanism contained in a communication);
• enforce our EULA or comply with this Privacy Policy;
• comply with our legal obligations, and assist government and law enforcement agencies and as otherwise may be permitted by applicable law; or
• optimize your use and experience of our website.

We store your personal information in electronic format and hardcopy and take reasonable steps to ensure that the personal information is protected from misuse, interference and loss and from unauthorized access, modification or disclosure. However, as the transmission of information across the internet is not completely secure we cannot guarantee the security of your personal information transmitted to our website. Any such transmission is at your own risk.

4. Disclosure of your personal information

We may disclose your personal information:

• to our third party service providers so that they may perform services for us or on our behalf, which may include payment providers;
• if you have consented to the disclosure; or
• if we are required or authorized to do so by law.

5. Access to your personal information

You may access or request correction of personal information that we hold about you. We will provide you with access to any of your personal information we hold within a reasonable time frame (except in circumstances where access may be denied under applicable law). There is no charge for requesting access to your personal information but we may ask you to meet reasonable costs in providing you with access (for example, photocopying or postage costs).

6. Third party links

Please note our website or app may contain links to other third party websites that are not controlled or operated by Prolete. We are not responsible for the privacy practices or the content of any other websites, so you should refer to the privacy policies and terms of use of any third party websites for further information on their privacy procedures.

7. Changes to our policy

We may update this Privacy Policy from time to time. All changes to this Privacy Policy will be published on our website.

8. How to contact us

If you have any questions you can contact us at support@proleteglobal.com.

If you are still concerned about the way in which any privacy issue has been handled by us, you may contact the Office of the Australian Information Commissioner (www.oaic.gov.au).